We’re Here To Help You
Have a question about our Vedic astrology services, delivery, payment, or your report? Contact us by email and our team will get back to you as soon as possible.
Contact Our Support Team
For questions about your order, birth details, astrology report, payment, delivery time, or general support, please contact us by email.
Email Support
Email: mail@vedic24.com
We normally respond as quickly as possible. For order-related questions, please include your name, order email, and the service you purchased.
Why We Do Not Offer Phone Support
To keep our services affordable and accessible for users worldwide, Vedic24 currently provides support by email instead of phone. This allows us to focus our time on carefully reviewing astrology reports, maintaining lower service costs, and giving written answers that are clear, accurate, and easy to refer back to.
Email support also helps protect your privacy, especially when questions involve personal birth details, relationship matters, career concerns, or sensitive life situations.
Before You Contact Us
- Check that your birth date, birth time, and birth place are correct.
- Include your order email if your question is about a purchase.
- For delivery questions, allow up to 24 hours after submission.
- For payment issues, mention whether you used Stripe or PayPal.
Common Questions
Here are answers to some of the most common questions before contacting us.
How can I contact Vedic24?
You can contact us by email at mail@vedic24.com. This is our main support channel for all customer questions.
Why does Vedic24 not have a phone number?
We use email support to keep our prices lower for users, maintain efficient service, and provide clear written answers. This also allows our team to focus more time on manually reviewing astrology reports.
How long does it take to receive a reply?
We try to respond as soon as possible. Response time may vary depending on the number of requests, time zone differences, and the type of question.
What should I include in my email?
If your question is related to an order, please include your name, order email, selected service, and any relevant details so we can help you faster.
Are my birth details kept private?
Yes. Your submitted birth details and personal information are handled carefully and confidentially. We only use them to prepare your astrology report.
Can I change my birth details after ordering?
If you made a mistake, contact us as soon as possible. If the report has not yet been prepared, we will do our best to update the details before delivery.
When will I receive my report?
Most reports are delivered by email within 24 hours after your details are submitted, unless otherwise stated on the service page.
Can I ask questions before ordering?
Yes. You can email us if you are unsure which astrology service is right for your situation.